Privacy policy
Privacy Policy
Last updated: June 11, 2026
At PelviForce, we value your privacy and want to be clear about how we collect, use, and protect your personal information.
This Privacy Policy explains how PelviForce collects, uses, shares, and protects your personal information when you visit our website, place an order, contact us, or use any of our services.
By using our website or purchasing from PelviForce, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
PelviForce operates this website and online store.
Our store is powered by Shopify, which allows us to provide our website, checkout, payment processing, order management, and other store-related services.
For privacy-related questions, you can contact us at:
Personal Information We Collect
When you use our website or place an order, we may collect certain personal information from you.
This may include:
Your name.
Your email address.
Your phone number.
Your billing address.
Your shipping address.
Your payment information.
Your order details.
Your account information, if you create an account.
Your communication with our support team.
Your device information, such as IP address, browser type, and device type.
Your website usage information, such as pages viewed, products added to cart, and interactions with our website.
How We Collect Your Information
We may collect personal information in the following ways:
Directly from you when you place an order, create an account, contact us, or submit information through our website.
Automatically when you visit our website, through cookies, pixels, analytics tools, and similar technologies.
From service providers, such as Shopify, payment processors, shipping providers, analytics platforms, and customer support tools.
From marketing or advertising partners, where permitted by law.
How We Use Your Personal Information
We use your personal information to operate and improve our business.
This includes using your information to:
Process and fulfill your orders.
Confirm payments and prevent fraud.
Arrange shipping and delivery.
Provide customer support.
Send order updates and transaction-related emails.
Manage returns, exchanges, and store credit.
Improve our website, products, and customer experience.
Show relevant advertisements and marketing content.
Send promotional emails, if you have opted in or where allowed by law.
Comply with legal obligations.
Protect our website, customers, and business from fraud or misuse.
Marketing and Advertising
We may use your information for marketing and advertising purposes.
This may include:
Sending promotional emails.
Showing advertisements on platforms such as Meta, Google, TikTok, or other advertising networks.
Personalizing your website experience.
Retargeting visitors who viewed products, added products to cart, or started checkout.
You can unsubscribe from promotional emails at any time by using the unsubscribe link in our emails.
Even if you unsubscribe from marketing emails, we may still send you important non-promotional emails, such as order confirmations, shipping updates, or customer service messages.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies.
These technologies help us:
Remember your preferences.
Improve website performance.
Understand how visitors use our website.
Measure advertising performance.
Show relevant ads.
Improve the checkout and shopping experience.
You may be able to disable cookies through your browser settings. However, disabling cookies may affect how our website functions.
How We Share Personal Information
We may share your personal information with trusted third parties when necessary to operate our business and provide our services.
This may include:
Shopify, which powers our online store.
Payment processors that handle secure payments.
Shipping and fulfillment partners.
Customer support providers.
Email marketing platforms.
Analytics providers.
Advertising and marketing partners.
Fraud prevention and security providers.
Legal authorities, if required by law.
We only share information where necessary for business, operational, legal, or security purposes.
Relationship with Shopify
PelviForce is powered by Shopify.
Shopify may collect and process personal information when you visit our website, place an order, or use our checkout.
Your information may be shared with Shopify and certain third-party service providers in order to operate the store, process payments, complete orders, improve services, and support fraud prevention.
Shopify may process your personal information in accordance with its own privacy practices.
Payment Information
Payments are processed securely through trusted payment providers.
PelviForce does not directly store your full credit card or payment card details.
Payment information may be processed by Shopify, payment processors, and other secure third-party payment providers.
Third-Party Websites and Links
Our website may contain links to third-party websites, apps, or services.
If you click on a third-party link, you are responsible for reviewing that third party’s privacy policy and terms.
PelviForce is not responsible for the privacy practices, content, or security of third-party websites.
Data Security
We take reasonable steps to protect your personal information.
However, no online system, website, or method of transmission is completely secure. For that reason, we cannot guarantee absolute security.
Please avoid sending sensitive personal information through unsecured communication channels.
How Long We Keep Your Information
We keep your personal information for as long as necessary to:
Provide our services.
Fulfill your orders.
Provide customer support.
Process returns or refunds.
Comply with legal obligations.
Prevent fraud.
Resolve disputes.
Enforce our policies.
The retention period may vary depending on the type of information and the reason we need to keep it.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include:
The right to access the personal information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of your personal information.
The right to object to certain processing.
The right to restrict certain processing.
The right to request a copy of your personal information.
The right to opt out of certain marketing or targeted advertising.
The right to withdraw consent where we rely on consent.
To exercise any of these rights, contact us at:
We may need to verify your identity before processing your request.
European Union and UK Customers
If you are located in the European Union, European Economic Area, or United Kingdom, you may have additional privacy rights under applicable data protection laws.
These may include:
The right to access your personal data.
The right to correct your personal data.
The right to delete your personal data.
The right to restrict processing.
The right to object to processing.
The right to data portability.
The right to withdraw consent.
The right to lodge a complaint with your local data protection authority.
To submit a privacy request, contact us at:
Children’s Privacy
Our website and products are not intended for children.
We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us at:
We will take appropriate steps to delete the information if required.
International Data Transfers
Your personal information may be transferred, stored, or processed outside the country where you live.
This may happen because we use service providers such as Shopify, payment processors, analytics tools, advertising platforms, and other business partners that operate internationally.
Where required by law, we rely on appropriate safeguards for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
Contact
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, you can contact us at:
For the purpose of applicable data protection laws, PelviForce is the data controller of your personal information.